Fider is a well-structured customer feedback system designed to help businesses effectively collect and prioritize consumer opinions in one accessible place. The system encourages customer interaction by allowing them to submit their ideas and vote on existing ones, promoting an engaging client-focused environment.
Features
A standout feature of Fider is its multi-language support. Designed with global usage in mind, Fider has been translated into more than 10 languages including English, Spanish, German, French and Portuguese. This ensures that language barriers do not hinder the process of gathering valuable customer insights.
Fider also offers users the ability to organize their content in a user-friendly manner. Utilizing tags, users can group similar feedback together or segregate private feedback from public ones. This allows teams to conveniently locate feedback and make informed decisions based on the collective input received.