FreeScout is an efficient, resource-light and robust open-source help desk and shared inbox solution, built on the PHP Laravel framework. This software serves as a self-hosted alternative to HelpScout, putting you in full control, ensuring your privacy and freeing you from the constraints of other services.
FreeScout is an excellent choice for those seeking a professional-grade customer support system without the associated costs of platforms like Zendesk or Help Scout. Its ease of use and cost-effectiveness make it an attractive option for businesses looking to provide responsive customer service on a budget.
One of the key features of FreeScout is its mobile-friendliness. It's fully optimized for mobile devices, ensuring seamless operation even on-the-go. It caters to diverse user base with its multilingual support which includes languages such as English, Croatian, Danish, Dutch, French, German, Japanese, Italian to Polish, Portuguese Russian Spanish Slovak Swedish.