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OTOBO is an innovative, web-based ticketing system devised to meet the requirements of various customer service, help desk, and IT service management scenarios. This flexible platform allows you to efficiently manage and organize a wide array of service requests with ease.

OTOBO Helpdesk | Open Source - extrem vielseitig - 100% frei
OTOBO Helpdesk: Ein Fork auf Basis der ((OTRS)) Community Edition. Wieder 100 % frei. Ausgebaute Funktionalität. Moderne Optik.


The primary features of OTOBO are designed to facilitate streamlined communication and response management. Its ticketing system enables users to handle customer queries promptly and accurately. The software provides advanced functionality that includes customizable modules for specific operations such as IT service management.

Moreover, OTOBO comes with an intuitive interface that aims to enhance user experience. It offers personalized dashboards for users to monitor their tasks effectively. With its robust ticket management capabilities, OTOBO ensures seamless customer communication and swift resolution of issues.

With 191 GitHub stars and the latest commit on 2023-07-08 the project looks healthy.