Its primary feature includes enabling real-time conversations that improve productivity and customer satisfaction. Whether it's internal team discussions, client interactions or inter-company communications, Rocket.Chat ensures your data doesn't fall into wrong hands. It offers the same functionality as other platforms without compromising your valuable data security.
The platform supports both one-on-one and group messaging for private discussions or team collaborations respectively. Additionally, it features 'Channels', where private channels can be used to work closely with your team while public ones facilitate company-wide announcements.